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New Authentication Logins for Web+Center

Posted on October 2, 2015 by

Currently Web+Center supports (2) customer login authentication methods (1) Form based Web+Center login (2) MS Active Directory Login After doing a survey of CEPTA California K-12 school IT professional to.. read more

Other User Authentication methods for Web+Center? View report

Posted on September 24, 2015 by

Which user authentication methods do you use at your organization or company to authenticate users for the network and specific application? Web+Center already support two methods: Our own Web+Center,  form.. read more

Internet Software Sciences on-line systems migrated – Please report any issues

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Today we have migrated a complex set of on-line functions that you as a client may access and we want to notify you of these changes in case you see.. read more

Help Desk Implementation Hump!

Posted on September 21, 2015 by

Appropriate technology to handle basic trouble ticket requests  is really a no brainer for those organizations who have enough IT expertise in house or out sourced IT resources to get.. read more

HTTPS becoming the standard for all websites – Are you ready?

Posted on August 12, 2015 by

HTTPS is the new HTTP For years, we have come to expect to see our browser indicate we have moved to a secured HTTPS page so we could feel confident.. read more

Web+Center Email To Case Feature with background processing and autostart options.

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Web+Center Email To Case Feature with background processing and autostart options. We always recommend that the better IT support process is one where customers submit and update support tickets with.. read more

End of Life for 2003! – Time to Upgrade Web+Center and OS and check out VPS options

Posted on July 29, 2015 by

Good Reasons to upgrade It might be time to take the plunge and get your Web+Center  ticketing  system upgraded along with an OS server upgrade that is now overdue (According.. read more

Hosting Web+Center with Affordable Virtual Private Server (VPS)

Posted on June 2, 2015 by

We recently wrote an article about how to host Web+Center on a hosted Virtual Private Server (VPS).. for $20-$50 per month, you can forget about the costs and hassles of.. read more

Web+Center reviewers needed! $25 Starbucks Card reward!

Posted on May 4, 2015 by

A $25 Starbucks gift card for you if you submit a software review on G2Crowd. Do you use Web+Center as an integral part of your IT or customer support operations? .. read more

How to customize and launch your asset tracking today!

Posted on April 24, 2015 by

We recently wrote a complete article on how to build your custom web+center asset tracking system.  Please review the full newsletter article at:   How to customize and launch your.. read more