Web+Center is a versatile Help Desk / Issue Tracking/ Project Management / Account Manager suite of applications. Totally different organizations use the Web+Center for diverse set of users. List below are set of examples of how you can use Web+Center to solve your support and business requirements integrated with one single software package.
IT Help Desk – Internal
IT Help Desk Desk – Independent IT support companies
Account Management – Keep your customers informed and organized with Web+Center’s new Account Manager feature. Differentiate your products and services from your competitors by providing your customers with Web+Center – Customer Account Manager. Show your customers their support cases, invoices, customer account information, and asset assignments on a single screen.
Financial Planning – Financial planners have strict government regulations about record keeping and accountability. Each request needs to be carefully tracked for auditing purposes. One can place work order requests into the Web+Center issue tracking system that dates, time stamps and identifies users and issues in a database that can handle many years of work orders. This tool is invaluable tool for financial planners who need to organize and journal their requests and recommendations.