Santa Barbara Community Colleges currently has two Web+Center installations. One for IT support and another separate system for facilities and maintenance.
They have also implemented a robust asset management for the entire campus from the asset tracking/management component of Web+Center to track and manage their thousands of computers on campus.
Below are some short video taped interviews with IT Director of User Services Jim Clark to explain how and why they use Web+Center at SBCC.
Interview #1 – Why SBCC selected Web+Center for their IT trouble ticket tracking system
Interview #2 – The SBCC – Web+Center asset management system.