The Customer+Mobile is a smartphone and tablet based interface for customers to create and update support tickets and perform other customer self help portal functions. The customer+mobile application software provides the same basic functionality as the full browser screen Customer+Center application, but utilizing the smart phone and tablet user interface elements and design standards. This enables customers to access their support services right from their smart phone devices.
The Customer+Mobile interface is designed to be integrated into new or existing Web+Center help desk installations. The Web+Center Customer+Mobile code will install into an entire new subdirectory called CustomerMobile and have a new application directory called Customermobile90. You can install, enable or disable this feature with minimal changes to your Web+Center installation.
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