New Asset Management features for Web+Center

• Asset Management – A more complete set of asset management and reporting functions are now available. These include:
  • Expanded asset search and report/export options
  • New asset configurable categories/dropdown fields in addition to regular single line text boxes
  • Options to search asset database and set multiple asset values based on selected criteria
  • Enhanced tool to allow importing of assets from CSV files
  • Ability to attach files to asset records
  • Ability to email asset information to users
  • Option to search and delete assets with selected criteria
  • Customer asset search and reporting tools
  • Asset field auditing record options

• Project Management – One can now define “Projects” which is a collection of support cases. Projects features include:
  • Defining project members as consisting of techs, customers and other users
  • Defining estimated project hours, estimated project expenses
  • Project members for project notification messages
  • Associating cases and sub cases to a particular project
  • Attaching files (documents, spreadsheets, etc) to collaborate on the project
  • Viewing project history and sending notification emails to project members
  • Bar charts showing project cost to date versus estimated budget cost to date
  • Separate expense fields with quantity and tax rate option directly integrated in the support case ticket

One can evaluate the Web+Center Version 7.5 Beta III on line at:

• Tech+Center Application
• Customer+Center Application
• Business+Center Application
• Reservation+Center Application
• Pocket+Center Application

It is available for download for evaluation purposes only from our Downloads page. Production versions and update options will be available soon.

Please contact Internet Software Sciences if you have any questions about the feature or migration options.