Internet Software Sciences (ISS), the company behind Web+Center, was founded in 1995 to develop and market web-based software primarily for IT help desk operations and customer support organizations. Web+Center is a suite of open source, web based help desk software applications for IT help desk, customer support, asset tracking, facilities management, sales, CRM and more. The software can run on-site/ on-prem or hosted in the cloud (SaaS).
Internet Software Sciences has over 1,000,000 installations with over 4 million end users worldwide from corporations, educational institutions, non-profits and government agencies. ISS is headquartered in Los Altos Hills, CA and is a privately-held business.
What makes Internet Software Sciences unique
Internet Software Sciences is somewhat unique in the market in that our products, designs and direction are a result of our direct collaboration with our community of users and not directed by single large customers, mergers and acquisitions.
Over the past 30 years, there has been significant consolidation, mergers, and acquisitions of almost all of our competitors. All too often, this leaves the customer in the rearview mirror and uninvolved in product roadmap/ direction.
We feel the customer knows their own customers best and we create products and services that allow them to create that perfect support solution that continues to work for years without forced upgrades and constant changes that now exists in the industry. From the very beginning, Internet Software Sciences has developed software architecture models that allow for customizations that focus more on extended life cycle of the support system and incredible return on investment rather than delivery of a software product or service that focuses on the initial sale of the product and not whether that product will still be functioning with support for years to come.
We hope that you will find our product functionality complete, solid, stable and easy to understand and use and maintain, for several years to come.
Sincerely,
Scott Vanderlip
President, Internet Software Sciences
