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Web+Center Training Conference – Silicon Valley, CA – Winter/Spring 2018.

Discover the POTENTIAL of Web+Center for your organization!
We talk to Web+Center users daily who we help to discover many new features or approaches for utilizing Web+Center for existing operations and uncover new uses for Web+Center for other in-house applications. Users can learn from both the presenter/trainers as well as the sharing from other Web+Center user attendees on new and innovative ways to use the software. ISS also uses this conference as way to get customer feedback for existing product versions and a way to test and evaluate new version 10 product being developed.

Training at one of Silicon Valley’s innovative design hubs –
Curious about what makes Silicon Valley function with it’s newer innovative ways of creating products and companies?   Attend the conference which will be held at at HanaHouse in Palo Alto, California.  We will be using some of their conference rooms.

Included with the conference is a short Silicon Valley Tour  and a hike  visiting local open spaces in Silicon Valley next to Palo Alto.


To best serve clients schedules, we are seeking requests for dates that work for potential attendees who would be interested in attending this training event.  We are planning to host this event in March/April/May 2018 time frame during 2 consecutive week days.  Additional training events can be scheduled if we have enough demand for 2 events.

**If you are interested in attending, please email us at with your preferred dates for attending the conference and any other requirements or conference topics.

  • Dates:  (2) Days – TBD**
  • Location: Palo Alto, CA – At HanaHaus
  • Cost $300 per attendee (Lodging and travel not included)
  • Includes 2 days training, (2) lunches and off site adventure
  • Bring your own Windows compatible laptop or share with others during the hand-on labs exercises

This conference is designed for Web+Center administrators and configurators, technicians. The conference will provide training and hands-on lab exercises that will focus on Web+Center these topics and more including:

  • Review “out of the box” Suite of Web+Center applications and their intended uses and functions and best practices
  • Review of Web+Center web and database architecture models
  • Review of Web+Center user security models and customer login methods
  • Complete walk through of Web+Center administration and configuration options
  • Reporting and export options using search engines and report functions for case reporting
  • Attendees sharing of their applications, tricks and processes with Web+Center
  • Creating custom reports
  • Visual Basic/ ASP programming
  • Asset management and asset customizations with Web+Center
  • How to use  Web+Center mobile apps for techs and customers
  • Programming tips for Web+Center customizations
  • Customizing the customer interface for your organizational website look and feel
  • Review of New Web+Center Version 10.0 features current in development.
  • Other topics presented/requested by attendees and 3rd party vendors

Conference Goals
After the conference, you can take back to your support organizations the following:

  • Better understanding of the complete Web+Center suite and its applications and best practices
  • Confident in making web-based and lower level customizations to Web+Center for your own systems
  • Fine tune your own Web+Center installations with better process flow, notifications, and Web+Center integration with your help desk.
  • Understand product architecture for better system maintenance, upgrades and handling Web+Center software support issues
  • Discover new opportunities for Web+Center ticket tracking in other departments and functions

For more information or reservations, please email or contact Internet Software Sciences directly at or 1-(650) 949-0942.

* If you wish to participate as Internet Software Sciences authorized reseller or 3rd Party integrator, please contact ISS for special attendee pricing.
* 1/2 price rate ($150) for 2nd+ additional attendees participating from the same organization/company.

We hope you can attend this year’s conference and training event!