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Newsletter 53: Crossloop Remote Control for Mac as well as PC. August 2009

Welcome to the August 2009 ISS Newsletter. In a previous newsletter November 2008 newsletter, we told you about the integration of the PC CrossLoop Remote Control utility that now comes with Web+Center version 6.0.

Integrated Remote Control Feature from CrossLoop

We have been informed that CrossLoop now offers a Macintosh version of their free remote control utility so you can provide technical service for Machintosh users as well. The download and installation information links for the MAC version are listed below. We do not include the Mac download application in our program, but provide links to download from the Cross Loop site. Please visit the for download and installation guides.

MAC Requirements:

CrossLoop requires OSX 10.4 (Tiger) or later, an Intel processor, 20MB disk space and 500MB of RAM. CrossLoop will not work on a PowerPC Mac

We have updated our Customer+Center and Tech+Center Remote Control launch pages with information about the MAC options now that this option is available.. One can easily update these two ASP pages (Customercenter file – RemoteControlSession.asp and Techcenter file – RemoteControlTool.asp of your Web+Center by visiting our version server pages for V6 at:

We hope you have been enjoying the benefits of   Web+Center, the Help Desk and Sales CRM Solution that are quick and easy to implement, and that you have previously downloaded.

If you haven’t had a chance to use the Web+Center suite of web-based applications, please download version 6.0 for Windows OR Linux.