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- support@myschool.edu
- support@mycompany.com
- support@myorganization.org
Is this your IT or customer support portal?
Order your free white paper
or read on-line our recently published whitepaper on Help Desk and the E-mail trap
Looking for an FREE or afforable Help Desk software, trouble-ticket, web-based work order or
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For support organizations with (2) tech staff members or less, the
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The Web+Center Suite of applications includes Tech+Center, Customer+Center, Pocket+Center
and Business+Center and the newest application is a web-based Reservation
system called
Reservation+Center.
Evaluate on-line now! - No Registration Required
Click on any links below to instantly start to evaluate on-line the
Web+Center Version 6.0 Suite of applications:
Michael Jones, CFO/CIO of Kentucky Wireless Networks:
"I have personally used the Internet Software Sciences Web+Center applications for well over 8 years. Tech+Center I
have deployed over 150 Locations within a very large I Firm, who used the product to support internal strategic
business units, our clients used the Customer+Center to write work orders and process improvement orders. With the
Addition of the Business+Center we were able to provide a customer relationship that was unbelievable, our customers
were impressed when I was out of the office and used my Windows Embedded Phone to log in and update their ticket using
the Pocket+Center. The newest item that we are currently using is the Reservation+Center, we loan out specialized
equipment to our techs and some customers, such as cable analyzers, and other testing equipment, this product line has
been phenomenal with the help of tracking the asset from start to finish. I spent valuable time researching
software, calling different companies and testing useless products. Price and Growth of the product was our main
concern, it needed to be web based, because of the vast number of locations and customers we supported. I had seen the
Internet Software Sciences (ISS) website www.inet-sciences.com and though that the price was very competitive, in
fact the product was about 60% less than I had been quoted by any other company. I downloaded the free version,
installed it on a Windows 2000 Box that we had just setup, in less than 30 minutes we were up and were live on the
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84,000 USD. We were able to dedicate a brand new web server and internet connection for the support of over 64,000
Users World Wide."
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Mini Site Map
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NEW! Version 6.0 Production and upgrades available
The new Web+Center version 6.0 is now production. If you are
interested to research/test/evaluate the new 6.0 release, please download the
Web+Center Version 6.0 Version
This new version has many new features, including the addition of the new component
to the
Web+Center suite of web-based applications called the Reservation+Center.
Version 6.0 will continue to offer one of the most comprehensive FREE Help Desk/Sales CRM
packages in the industry. The FREE version of Web+Center V6 application suite will come
with two (2) default tech accounts. Additional tech licenses must be purchased.
Click on any links in the left hand paragraph of this page to instantly start to evaluate on-line the latest version 6.0
release of the Web+Center Suite of applications:
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NEW! Whitepaper on Help Desk Implementation Strategies
Is your IT support operations not running as effectively as you possible? Check out
this whitepaper delivered at a CEPTA conference and published
in their monthly magazine in an article called Help Desk Implementation Strategies
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NEW! Web+Center now supports integrated Windows login with Active Directory
Web+Center now supports customers to login in and have their registration
information automatically updated from the Active Directory into the
Web+Center customer database using the LDAP database lookups. For complete
installation and configuration information, please refer to the
Active Directory
User guide
For new 6.0 downloads, all the LDAP/Active directory functionality is included
with the current download. For existing 5.0 user, one should download
the Active Directory Component zip file that contains
all of the new and updated modules that are required. Refer to the README.txt inside of this zip file
for information on how to install and replace each of the files in the various directories.
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Web+Center for Pocket PC's!
The Pocket+Center, the newest addition to the Web+Center Suite of
applications, provides new wireless and remote options for roaming
technicians. Pocket PCs integrated with Barcode scanners and Web+Center
Asset management functionality help to create a turn key asset
inventory verify and reporting system.
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