Internet Software Sciences | (www.inet-sciences.com) | Toll Free (888) 949-0942 | Sales@inet-sciences.com | Los Altos, CA USA


Web+Center User Survey

OVERVIEW

The robustness and feature set of the Web+Center product are a direct result of many thoughtful users and their valuable input over the past 10 years. Please complete the survey below and press the Submit Survey Button to help us better support your current Web+Center Help Desk and help us to design the next generation of our products. We are seeking input from Licensed or un-licensed (FREE) users. If you wish to submit direct comments and ideas, please don't hesitate to send them directly to Support@inet-sciences.com

(1) User Information
Please check the appropriate boxes below to indicate your Web+Center version and the number of years you have been using the product.
    Version 3.0      Version 4.0      Version 5.0      Version 6.0     
How many years have you been using the Web+Center product?
    Less Than 1 year      1-2 years      2-3 years      3-4 years      5+ years     
Please enter your country's name:
    Country Name:

(2) Reasons for selecting Web+Center as your Help Desk Product
Please check 1-3 boxes below indicating the primary reasons why you selected the Web+Center Help Desk over other Help Desk products.

    Features      Simplicity      Purchase Price      User Interface     
    Recommended by other users      Customizable      Database/OS Options      Support     
    Stability      Open Sourced / Product Architecture      Integration with other systems     
    Total cost of ownership      Web-based application     
    Other Reason:

(3) Please indicate how the Web+Center Help Desk is used for your organization.
To help guide our future product designs, it is helpful to know how you use the Web+Center product. Please select the best fit from the dropdown list below or complete the OTHER USE text box if necessary.
    Web+Center Help Desk Model:

    Other use not listed:

(4) Web+Center Enhancements and changes
What new features, product direction, technologies, changes in the user Interface, etc, do you wish the Web+Center to incorporate into future releases? Do you see any particular web/IT computing environment technologies emerging that should be considered part or incorporated into the Web+Center Help Desk Suite?

(5) Reaching the world of IT professionals
Marketing our Help Desk product to IT professionals seems like an overwhelming task at times. If you have any special IT or Help Desk related websites, profession/Trade organizations, conferences, trade journals, blogs, user groups, etc, please list them in the textbox below. Listing any special resources you use on a regular basis for getting product and industry information would be greatly appreciated.



Optional Contact Information: If you are interested in us contacting you if we have questions about your enhancements, please complete the following fields below.
  • Name:

  • Organization:

  • Email Address: