Web+Center is open source, suite of (6) web-based IT help desk, Sales CRM, customer support applications. Free for 1 tech. Run onsite or host in the cloud. Try it now, email required to test a live system! – Test Version 10.0 below
To test the Tech+Center /Tech+Mobile Business+Center, Reservation+Center use the LOGIN accounts of: Username: css-1000 / Password: config
For the Customer+Center /Customer+Mobile – Create your own account username and login
| Web+Center Suite of IT Help Desk / Service Desk and Sales CRM Applications | |
|---|---|
| Tech+Center is a comprehensive web-based application enabling technical support staff to create customer records, open and manage support cases, and perform complex case queries to find related support cases. (Account Login: css-1000/config) | Try Tech+Center Now |
| Customer+Center is a simple application enabling your customers to self register and submit and review their own support cases. Even without registering, the customers can access a powerful search engine to find solutions in a Help Database that is automatically created from your support database (Account ID/Pwd: James/Dean) | Try Customer+Center Now |
| Business+Center is a powerful contact relationship management (CRM) application enabling your sales staff and other contact reps to create customer contact records, create quotes and invoices and perform business functions related with your IT services. You can perform email mailings to selected customers and customer groups. Full integrated with the Help Desk Ticketing system. (Account Login: css-1000/config) | Try Business+Center Now |
| Reservation+Center is a media/equipment/facilities reservation system. It allows customers to easily request and reserve media devices, equipment or facilities from a database of media or equipment inventory. Other interfaces permit media administrators to view, track, and manage reservation requests for media, or equipment. This component uses the same customer database as the Web+Center Help Desk. (Account Login: css-1000/config or James/Dean) | Try Reservation+Center Now |
| Customer+Mobile is a Smartphone/Tablet web application. This application is designed for the “customer” to create and update support cases/tickets, view Frequently Asked Questions (FAQs), perform knowledge based searches from keywords or categories. This product has similar functionality to Customer+Center, but designed for mobile and tablet devices using mobile User Interface designs.To access this access with your smartphone or tablet, point your browser to https://helpdesk.inet-sciences.com/customermobile100/. (Account Login: james/dean) | Try Customer+Mobile |
| Tech+Mobile is a Smartphone/Tablet web help desk application for technicians. This application is designed for the “tech” to track and manage support cases/tickets and perform other tech staff support functions. This product has similar functionality to Tech+Center, but designed for mobile and tablet devices using mobile User Interface designs. This application is now available with Web+Center 8.0 release. To access this access with your smartphone or tablet, point your browser to https://helpdesk.inet-sciences.com/techmobile100/. (Account Login: css-1000/config) | Try Tech+Mobile |
