Web+Center is open source, web-based IT help desk software. Free for up to two techs. Run onsite or hosted in the cloud. Try it now, no registration required.
|Tech+Center is a comprehensive web-based application enabling technical support staff to create customer records, open and manage support cases, and perform complex case queries to find related support cases.||Try Tech+Center Now|
|Customer+Center is a simple application enabling your customers to self register and submit and review their own support cases. Even without registering, the customers can access a powerful search engine to find solutions in a Help Database that is automatically created from your support database.||Try Customer+Center Now|
|Business+Center is a powerful contact relationship management (CRM) application enabling your sales staff and other contact reps to create customer contact records and perform email mailings to selected customers and customer groups.||Try Business+Center Now|
|Pocket+Center is a scaled-down and re-engineered Tech+Center interface for the iPhone and other smart phones running a Web Browser. This component allows remote technicians to log into the Web+Center application and perform most of the important tech functions such as customer searches and updates as well as case tracking, management, and calendar functions. This allows for real-time remote access to the Web+Center application with a handheld device.||Try Pocket+Center from a desktop
Try Pocket+Center from a mobile device
|Reservation+Center is a media/equipment/facilities reservation system. It allows customers to easily request and reserve media devices, equipment or facilities from a database of media or equipment inventory. Other interfaces permit media administrators to view, track, and manage reservation requests for media, or equipment. This component uses the same customer database as the Web+Center Help Desk.||Try Reservation+Center Now|
|Customer+Mobile is a Smartphone/Tablet web application. This application is designed for the “customer” to create and update support cases/tickets, view Frequently Asked Questions (FAQs), perform knowledge based searches from keywords or categories. This product has similar functionality to Customer+Center, but designed for mobile and tablet devices using mobile User Interface designs.To access this access with your smartphone or tablet, point your browser to http://helpdesk.inet-sciences.com/customer70mobile/.||Try Customer+Mobile|