Internet Software SciencesCustomer Support options:

On-Line Documentation - Most installation questions and program functionality issues can be answered by reviewing the On-Line documentation. Please review Web+Center On-line Documentation for Installation Guide, User Guide, Getting Started Guide, and Programmers Guide.

Web-based Support - To search a list of Frequently Asked Questions (FAQs) and or problems and solutions or to open up a new support problem or question or to search a knowledge base of Web+Center issues, visit the Web+Center Support Site for web-based support.

Software Version 6.0 Updates - The latest software updates for the Web+Center 6.0 system can be found On-Line at Web+Center 6.0 Docs/Software Updates page. From the software updates page, you can immediately determine which files are new and directly download new modules for the Web+Center application.
Software Version 5.0 Updates - The latest software updates for the Web+Center 5.0 system can be found On-Line at Web+Center 5.0 Docs/Software Updates page. From the software updates page, you can immediately determine which files are new and directly download new modules for the Web+Center application.

Software Version 4.0 Updates - The latest software updates for the Web+Center Version 4.0 system (Previous version) can be found On-Line at Web+Center 4.0 Docs/Software Updates. From the software updates page, you can immediately determine which files are new and directly download new modules for the Web+Center application.

Telephone Support - For existing customers, product evaluations or installations, please contact Internet Software Sciences telephone support at:

  • Phone:(650) 949-0942 / Toll Free (888) 949-0942 9 AM to 5 PM (Pacific Standard Time)
  • Fax :(650) 917-0913

  • Skype Phone Support - For world wide Voice over IP free calling, please use the Skype service (International Customers) , please contact Internet Software Sciences telephone support with Skype at:

  • Skype Name: InternetSoftwareSciences [Times: 9 AM to 5 PM (Pacific Standard Time)]

  • Email - Support can be provided by email by sending an email to support@inet-sciences.com but we recommend using the web-based support option above to submit a trouble ticket so it can be routed through our support staff and properly logged into our support database.

    Other Resources - Please click on the More link to get additional Help Desk related resources and websites.