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Internet Software SciencesCustomer Support options:
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On-Line
Documentation - Most installation questions and program functionality
issues can be answered by reviewing the On-Line documentation. Please
review Web+Center On-line Documentation for Installation Guide,
User Guide, Getting Started Guide, and Programmers Guide.
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Web-based
Support - To search a list of Frequently Asked Questions
(FAQs) and or problems and solutions or to open up a new support
problem or question or to search a knowledge base of Web+Center
issues, visit the Web+Center Support Site for web-based support.
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Software
Version 6.0 Updates - The latest software updates for the Web+Center
6.0 system can be found On-Line at Web+Center 6.0 Docs/Software
Updates page. From the software updates page, you can immediately determine
which files are new and directly download new modules for the
Web+Center application.
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Software
Version 5.0 Updates - The latest software updates for the Web+Center
5.0 system can be found On-Line at Web+Center 5.0 Docs/Software
Updates page. From the software updates page, you can immediately determine
which files are new and directly download new modules for the
Web+Center application.
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Software
Version 4.0 Updates - The latest software updates for the Web+Center
Version 4.0 system (Previous version) can be found On-Line at Web+Center 4.0 Docs/Software
Updates. From the software updates page, you can immediately determine
which files are new and directly download new modules for the
Web+Center application.
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Telephone
Support - For existing customers, product evaluations or
installations, please contact Internet Software Sciences telephone
support at:
Phone:(650) 949-0942 / Toll Free (888) 949-0942 9 AM to 5 PM (Pacific
Standard Time)
Fax :(650) 917-0913
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Skype Phone
Support - For world wide Voice over IP free calling, please use the Skype
service (International Customers) , please contact Internet Software Sciences telephone
support with Skype at:
Skype Name: InternetSoftwareSciences [Times: 9 AM to 5 PM (Pacific
Standard Time)]
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Email
- Support can be provided by email by sending an email to support@inet-sciences.com
but we recommend using the web-based support option above to submit
a trouble ticket so it can be routed through our support staff and
properly logged into our support database. |
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Other Resources
- Please click on the More link to get additional Help Desk related resources and
websites. |
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