Subject: Other Web+Center based applications and re-licensing options
Case Study #1 - Physician Verification/Locator Systems
 PVS Doctor Verification/Locator System Screen Shot A few years ago, Internet Software Sciences was approached by a hospital that used our Help Desk product for their IT department support operations. They wondered if we could develop another system for them that would help to reduce the costs of creating these personal doctor verification letters that are required by insurance providers before payment is made. The previous process required that a customized letter stating the doctor’s specialty and contract dates and status with the hospital be faxed to the insurance provider. Each of these customized letters required a look up into a database of contracted doctors and filling in parts of the letters and faxing the information to the insurance companies.
With
some customizations to the Web+Center Help Desk, we were able to build a web-based
application that could provide this functionality for hospitals that would allow insurance
companies to directly obtain a verification letter on-line from a current database of
doctors and their status as maintained by the hospital. This system, which we call our
Physician Verification System or PVS is now in use at several hospitals and has even being
expanded to provide a doctor locator function where the public can search for doctors and
other health providers by specialty or other search criteria. Please contact ISS if you are
interested in a similar solution for your health organization
Case Study #2 - Hosted Help Desk Systems for Higher Education Back in 2001, we licensed a special version of Web+Center to a large fortune 500 company who went on to customize their own variation for their hosted Help Desk application that they could resell as part of their suite of on-line campus applications. This company was merged with an even larger company and continues to grow each year now offering applications and solutions for colleges and unversity customers world wide.
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