Welcome to the August 2009 ISS Newsletter.
In a previous newsletter November 2008 newsletter, we told you about
the
integration of the PC Cross Loop Remote Control utility that now comes with Web+Center version 6.0.

Integrated Remote Control Feature from CrossLoop
We have been informed that
Cross Loop now offers a Macintosh version of their free remote control utility so you can provide
technical service for Machintosh users as well. The download and installation information links
for the MAC version are listed
below. We do not include the Mac download application in our program, but provide links to download
from the Cross Loop site. Please visit the Crossloop.com
website if the download and install guide links listed below are no longer current.
MAC Remote Control Utility Links:
MAC Requirements:
CrossLoop requires OSX 10.4 (Tiger) or later, an Intel processor, 20MB
disk space and 500MB of RAM. CrossLoop will not work on a PowerPC Mac
We have updated our Customer+Center and Tech+Center Remote Control launch pages with information
about the MAC options now that this option is available.. One can easily update these two ASP
pages (Customercenter file - RemoteControlSession.asp and Techcenter file - RemoteControlTool.asp of your Web+Center by visiting our version server pages for V6 at:
We hope you have been enjoying the benefits of
Web+Center, the Help
Desk and Sales CRM Solution that are quick and easy to implement, and that you have previously downloaded.
If you haven't had a chance to use the Web+Center suite of web-based applications,
please download
version 6.0 for Windows OR Linux.
Thank you
Scott Vanderlip -
President - Internet Software Sciences
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