Internet Software Sciences | (www.inet-sciences.com) | Toll Free (888) 949-0942 | Sales@inet-sciences.com | Los Altos, CA USA

Dear Web+Center User,

We hope you have been enjoying the benefits of   Web+Center, the Help Desk and Sales CRM Solution that's quick and easy to implement that you have previously downloaded.

If you haven't had a chance to use the Web+Center suite of web-based applications, please download version 5.0 for Windows OR Linux.
-- For upgrading information click here.

In this newsletter, we are seeking input from users on future designs of the Web+Center Help Desk Suite of products. Please review the newsletter below for complete details.

Have a great day!

Internet Software Sciences

   The next version of Web+Center: Your FEEDBACK AND INPUT is wanted!

The Web+Center Suite of web-based applications continues to expand its functionality, often due to input from an increasing set of Web+Center users world wide. Certainly one of the strengths of the Web+Center software and the simplicity of the design have come from listening to user's feedback and incorporating those designs into the Web+Center product creating an efficient and intuitive product. The Web+Center suite of applications now includes:

  • Tech+Center - Comprehensive Help Desk/Work Order Ticket System
  • Customer+Center - Customer Self Help and FAQ and knowledge base searches
  • Business+Center - Sales/CRM and invoicing functionality
  • Pocket+Center - Help Desk system with user interface for a Pocket PC
  • Reservation+Center - Equipment and asset reservation system

The next version of Web+Center (Version 6.0) is now in its early design and development stages and once again Internet Software Sciences would like to reach out to its users and get feedback for this new release. In particular, we are looking for input on:
  • Changes and additions to existing Web+Center functionality and user interface
  • New functionality to the Web+Center Suite of product including entirely new applications/directions
  • Sugguestions for integration with other 3rd party products that you have found to complement the Web+Center offering for functions like remote control, asset discovery, and text chat.
  • Creative uses of the Web+Center application for specialized and vertical applications

Please email any design feedback to Support@inet-sciences.com. If you have customizations you would like to share, please include links or other images that show your ideas.


   User Spotlight: Virgina Regional Medical Center - By Thomas LeTourneau



The Virginia Regional Medical Center delivers healthcare services to the local community in the rural area of Virginia, Minnesota. Together with recently acquired subsidiaries at other remote locations, the Medical Center operates 83 hospital beds and 116 nursing home beds with 20 servers, 220 workstations, 320 named users and an IT staff of 5.

As the Virginia Regional Medical Center IT systems grew and the hospital acquired subsidiary organizations in the local area, so the management of its healthcare network became an increasing challenge. After searching for a helpdesk solution, and looking at many vendors, the hospital chose Internet Software Sciences Web+Center due to its rich feature set and reasonable cost. With Active Directory integration and auto logons our users have no trouble setting up a case when they have problems and things get done when they should thanks to case auto escalation.

Author Information:
Thomas M. LeTourneau
Network Coordinator
Virgina Regional Medical Center
Virgina, MN 55792
(218) 741-3340
TomL@vrmc.org

   Evaluate Web+Center Help Desk Today! Click for details

The Web+Center Suite of applications provides an optimal solution for your IT Help desk or customer support operations and reservation processes. By providing a practical balance of feature-richness and usability with low total cost of ownership, it will be one of the best investments you make for your organization.

If you need more information, please visit our website at www.inet-sciences.com or call Toll Free (888) 949-0942 or call us on our new international Skype IP phone connection with Skype name of "InternetSoftwareSciences". We look forward to hearing from you about your variety of uses of the Web+Center products.


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