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Internet Software Sciences | (www.inet-sciences.com) | Toll Free (888) 949-0942
| Sales@inet-sciences.com | Los Altos,
CA USA
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Dear Web+Center User,
We hope you have been enjoying the benefits of
Web+Center, the Help
Desk and Sales CRM Solution that's quick and easy to implement that you have previously downloaded.
If you haven't had a chance to use the Web+Center suite of web-based applications,
please download
version 5.0 for Windows OR Linux.
-- For upgrading information click
here.
In this newsletter, we are seeking input from users on future designs of the Web+Center
Help Desk Suite of products. Please review the newsletter below for complete details.
Have a great day! Internet Software Sciences |
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| The next version of Web+Center:
Your FEEDBACK AND INPUT is wanted!
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The
Web+Center Suite of web-based applications continues to expand its functionality, often due to
input from an increasing set of Web+Center users world wide. Certainly one of the strengths of the Web+Center
software and the simplicity of the design have come from listening to user's feedback and incorporating those
designs into the Web+Center product creating an efficient and intuitive product.
The Web+Center suite of applications now includes:
- Tech+Center - Comprehensive Help Desk/Work Order Ticket System
- Customer+Center - Customer Self Help and FAQ and knowledge base searches
- Business+Center - Sales/CRM and invoicing functionality
- Pocket+Center - Help Desk system with user interface for a Pocket PC
- Reservation+Center - Equipment and asset reservation system
The next version of Web+Center (Version 6.0) is now in its early design and development stages and once again Internet
Software Sciences would like to reach out to its users and get feedback for this new release.
In particular, we are looking for input on:
- Changes and additions to existing Web+Center functionality and user interface
- New functionality to the Web+Center Suite of product including entirely new applications/directions
- Sugguestions for integration with other 3rd party products that you have found to complement the
Web+Center offering for functions like remote control, asset discovery, and text chat.
- Creative uses of the Web+Center application for specialized and vertical applications
Please email any design feedback to Support@inet-sciences.com. If you
have customizations you would like to share, please include links or other images that show your ideas.
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| User Spotlight:
Virgina Regional Medical Center - By Thomas LeTourneau
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The Virginia Regional Medical Center delivers healthcare services to the local
community in the rural area of Virginia, Minnesota. Together with recently acquired
subsidiaries at other remote locations, the Medical Center operates 83 hospital beds
and 116 nursing home beds with 20 servers, 220 workstations, 320 named users and an IT
staff of 5.
As the Virginia Regional Medical Center IT systems grew and the hospital acquired
subsidiary organizations in the local area, so the management of its healthcare network
became an increasing challenge. After searching for a helpdesk solution, and looking at
many vendors, the hospital chose Internet Software Sciences Web+Center due to its rich
feature set and reasonable cost. With Active Directory integration and auto logons our
users have no trouble setting up a case when they have problems and things get done
when they should thanks to case auto escalation.
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Author Information:
Thomas M. LeTourneau
Network Coordinator
Virgina Regional Medical Center
Virgina, MN 55792
(218) 741-3340
TomL@vrmc.org
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The Web+Center Suite
of applications
provides an optimal solution for your IT Help desk or customer support operations and reservation processes.
By providing a practical balance of feature-richness and usability with low total
cost of ownership, it will be one of the best investments you make for your organization.
If you need more information, please visit our website at www.inet-sciences.com
or call
Toll Free (888) 949-0942 or call us on our new international Skype
IP phone connection with Skype name of "InternetSoftwareSciences". We look forward to hearing from you about
your variety of uses of the Web+Center products.
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Previous Newsletters :
| Newsletter
#15
| Newsletter
#14 |
| Newsletter
#13 |
| Newsletter
#12 | Newsletter #11 | Newsletter #10 | Newsletter
#9 | Newsletter #8
| Newsletter #7 |
| Newsletter #6 | Newsletter #5 | Newsletter #4 | Newsletter #3 | Newsletter #2 | Newsletter #1 |
This e-mail is not SPAM. You subscribed to receive "Internet Software
Sciences" newsletters when you downloaded the
Web+Center Help Desk/Sales CRM Product from the Internet Software Sciences web
site.
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